Register to Receive Email Phone: 215 348 4586       Fax: 215 348 5953       Email:

Waste Management’s New Automated Phone System Procedures

For their new automated phone system, please have the residents use the below process to schedule a free bulk pickup:

  1. Call 800-869-5566
  2. When prompted, state “Bulk Pickup”
  3. State your address
  4. When prompted for an Account #, say “I don’t have one”
  5. Then, say “Residential”
  6. Then you will be sent to a live Customer Service Rep to schedule the free/included bulk pickup