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Information

 

Trash & Recycling Program

  • Trash / Recycling Program Information – click here
  • Single Trash Hauler Questions – click here
  • How do I setup trash service?
    • As of April 3, 2019, residential single hauler trash and recycling service in New Britain Borough will be in effect and contracted with Waste Management.
    • As a new resident, you will need to contact Waste Management at 800-869-5566 to set up new service at your address.  Please mention you are a New Britain Borough resident.
    • Learn more about the Borough’s residential trash/recycling collection policy, commercial trash collection policy, and what materials are considered recyclable by visiting our Trash / Recycling Page.

 

 

Frequently Asked Questions

Who can I contact about my TAXES?

Is there an ordinance pertaining to _________?

    • Borough code and all borough ordinances are available online at https://www.ecode360.com/NE3059 or for more Recent Ordinances please click here.  You can use either the table of contents to find the subject you’re looking for or enter a keyword into the search bar.

Where do I go to vote?

    • The New Britain Borough polling place is the Lenape Valley Presbyterian Church at 321 W Butler Avenue located next to the Town Center shopping center.  Polls are open from 7:00 AM – 8:00 PM.

How do I report suspicious activity?

    • New Britain Borough utilizes the Central Bucks Regional Police Department.  To report an emergency, please dial 911.
    • For all other matters (non-emergency), you can call their office at (215) 345-4143, Monday through Friday between 8:30AM – 5:00PM.  If calling outside of business hours, you may contact the dispatcher directly at (215) 328-8508.
    • For more information, check out the CBRPD website.

Who do I contact about road issues or potholes?

    • If you have a roadway concern, you can contact the borough office at (215) 348-4586.
    • Please Note:  Butler Avenue (Old Route 202) is a state road managed by PennDOT.
    • To report problems / potholes along this road please call 1-800-349-7623.

 

Property Questions

Does the borough require residential use & occupancy permits?

    • Yes.  The Borough requires a U&O permit for both residential & commercial properties. U&O permit forms can be found on the borough website’s Code & Zoning Page under Permit Applications.

My property needs some work done. Do I need a permit?

    • Yes, additional information can be found in Borough Code.
    • Building and zoning permit applications are available for download on our Code & Zoning Page.
    • If you have any questions, please contact the Borough office at (215) 348-4586.
    • Permits applications can be found here.

Do contractors need to register with the Borough Office?

    • Contractors performing work on commercial properties must register with the borough before work begins and prior to any permits being approved.
    • Contractor Registration Forms are available on our Forms, Fee, & Application Page.

Who provides water and sewer service to my property?”

    • The Borough does not provide any contracted water or sewer services.
    • Most Borough residents get sewer service from the Bucks County Water and Sewer (BCWSA).
    • Property owners are responsible for contacting BCWSA to establish service.  They can be reached directly at (215) 343-2538.
    • Borough residents get water service from either well water, or one of the three sources listed below.
    • Please note that the borough does not maintain a list of which water source individual properties utilize.
    • If trying to determine which water source your property uses, please contact the water providers directly to determine if they service your address.
      • Aqua Pennsylvania, (877) 987-2782
      • Doylestown Municipal Authority, (215) 348-9915
      • North Penn Water Authority, (215) 855-3617

Who provides electric and gas service to my property?”

    • PECO is the sole provider of gas and electric service to residents of New Britain Borough.
    • The borough has no contract with PECO, and individual properties are responsible for establishing service on their own.